your HomeWatch™ typically requires 72 hours to conduct the on-site assessment and sign your Master Contract. This said, we have signed contracts with 4 hours notice. A variety of appointments are available. Once your Master Contract and on-site assessment are complete, all future contracts are initiated seamlessly online by logging into the members area on our website.

A family founded, owned, operated and private business since 2015

Leanna's hands-on approach reflects the commitment to providing dependable, private, and detail-oriented service with the highest level of integrity. The vast majority of our longtime members have been with us since inception, for over a decade. It's trust and foundation that your HomeWatch™ has been built on, our members know their property is being truly cared for by someone who is personally invested in its safety and well-being.

Travel itineraries are subject to change, and the often do — it's an inherent part of our business. Should your travel plans or property vacancy schedule change, any unused assurance checks will be credited to your account for future use. To allow adequate time for scheduling adjustments, we require a minimum of 72 hours’ notice. An administrative processing fee does apply. Credited checks never expire and may be transferred to another individual; however, they are non-refundable.

Privacy is a core value and the foundation that our brand thrives and was built upon. Each member is assigned a unique Member ID, which is used to code all keys and property-related information—ensuring your personal details remain confidential. Our strict policies and procedures are designed to eliminate any risk of security breach. Comprehensive information regarding our privacy practices and client service agreement is provided during the on-site assessment.

Times have changed, and today’s property owners are increasingly keen to seek a professional, reliable, and discreet service provider. In the event of damage or loss, unless the friend, neighbour, or family member voluntarily accepts responsibility, liability falls to the policyholder. Without an admission of fault, pursuing damages would be required through legal action civil suit - a gamble our members are not willing to take.

Our members value the assurance that comes in working with a registered and fully insured longtime local reputable business. Engaging your HomeWatch™ not only reduces liability and risk, but also ensures a higher standard of accountability and competence. When it comes to privacy, we are known as the best in the business. Sheltering your policy, assets and liability is assured with your HomeWatch™

In the event of an emergency, our first priority is to contact our member directly to first confirm their preferred course of action. Should immediate attention be required, we are highly connected and work with a trusted network of locally based, insured contractors who are equipped to respond promptly and effectively to any situation.

This is the your HomeWatch™ advantage — a commitment to reliability, professionalism, and personalized service that has defined our brand since its founding in 2015.

Short-Term Contracts (Less than 31 Calendar Days): Full payment is due upon receipt of invoice. Invoices must be received prior services commencing.

Long-Term Contracts (More than 31 Calendar Days): Full payment is due upon receipt of invoice. Payment is due upon receipt and must be received before services for the following month commence.

Snowbird & Extended Contracts (More than 60 Calendar Days): Services are invoiced monthly for the term of the contract agreement. Payment is due upon receipt each month and must be received prior to the commencement of the next month’s services.

Accepted Payment Methods: We accept all major credit cards, including Visa, MasterCard, and American Express. Payments may also be made via cheque, cash, or e-transfer. We do not accept bitcoin.